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Red CanaryCatalyst Study
Managed Detection & Response · CR-2024-005 · 9-vendor benchmark · 75+ respondents
9.0
NPS
8.8
Replication Difficulty
40%
ARR Growth
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8.8
Replicate
Can a buyer or portfolio company replicate this capability in-house?
Structurally impossible to replicate at equivalent cost
8.8
/ 10 average replication difficulty score
Finding
Red Canary scores 8.8/10 on replication difficulty, exceeding CrowdStrike (8.5) and SentinelOne (8.0). Customers cite the combination of analyst coverage, ML detection, and EDR integrations as structurally impossible to rebuild internally.
Customer Verbatim
Building equivalent in-house would require 8–10 senior analysts…spend 4x what we pay Red Canary.
VP of IT Security • Mid-Market Financial Services • 800 employees
Red Canary 8.8CrowdStrike 8.5SentinelOne 8.0Peer avg 8.4
9.0
/ 10 likelihood to recommend
Finding
9.0/10 recommendation score places Red Canary among the top purpose-built MDR vendors, well ahead of legacy alternatives. Security posture improvement rated 8.6/10. Zero percent of customers reported the platform as significantly more expensive than alternatives.
Customer Verbatim
Red Canary’s team knows our environment as well as we do at this point…embedded capability, not a vendor relationship.
CISO • B2B SaaS • 1,200 employees
Red Canary 9.0CrowdStrike 8.8SentinelOne 8.7Microsoft 7.4
5.5x
vendor consolidation preference vs. Microsoft (3.6)
Finding
Red Canary outperforms on recommendation (9.0 vs. Microsoft 7.4) and vendor consolidation preference (5.5 vs. Microsoft 3.6), indicating customers actively choose Red Canary over platform bundling. CrowdStrike coexistence is the dominant pattern.
Customer Verbatim
We have CrowdStrike for endpoint. Red Canary actually monitors it…not going anywhere. Anyone saying Red Canary loses doesn’t understand tool usage.
Head of Security Operations • Regional Health System
Consolidation pref 5.5CrowdStrike 5.8Microsoft 3.6
81%
cite 24/7 monitoring as primary adoption driver
Finding
81% cite 24/7 monitoring need as primary driver — a structural, ongoing requirement. 77% cite limited internal security staff. Both are secular tailwinds tied to the expanding threat landscape and structural talent shortage.
Customer Verbatim
Threat landscape more complex every year since onboarding…Red Canary more essential, not less. Can’t imagine a scenario where we reduce reliance.
Director of IT • Manufacturing Enterprise • 3,400 employees
24/7 monitoring need 81%Staff shortage 77%Faster detection 65%